Ask the Pallet Pro Team!

Frequently Asked Questions

  • Pallet Pro is your go-to source for pallets—affordable, reliable, and built to fit your shipping needs. Thanks to our large supplier network, we offer better pricing and availability than most, so you never have to worry about shortages or delays.

  • We provide standard and custom-built solutions for all types of shipments, including:

    • 2-way & 4-way pallets for easy handling

    • Heat-treated (ISPM-15) pallets for international shipping

    • Custom wooden crates for oversized or delicate shipments

    • Recycled pallets for a cost-effective, eco-friendly option

    Not sure what you need? We’ll help you find the best fit.

  • Yes! Whether you need custom branding, stenciling, heat treatment, or reinforced designs for heavier loads, we can build pallets to fit your exact requirements.

  • Most orders are ready in 5-7 business days, but we offer expedited options for urgent shipments.

    We deliver straight to your location. Shipping times depend on order size and distance, but we’ll get them to you as quickly as possible.

  • Absolutely! We make it easy to:

    ✔ Order in bulk for high-volume shipments

    ✔ Schedule recurring deliveries so you always have pallets when you need them.

    Need a consistent supply? We’ll set up a plan that works for you.

  • Choosing the right wood depends on what you’re shipping and how much weight it needs to hold.

    • SPF (Spruce, Pine, Fir) – Lightweight & affordable

    Best for: E-commerce, retail, and general shipping

     

    • Mid-Density Woods – Stronger, but still cost-effective

    Best for: Food & beverage, retail distribution, furniture, appliances

     

    • Hardwoods –Heavy-duty & durable

    Best for: Manufacturing, construction, automotive, high-value shipments

    ♻️ Recycled pallets are also available for a budget-friendly, sustainable option.

    Not sure which to choose? We’ll help you decide based on your shipping needs.

  • Yes! Our heat-treated pallets are ISPM-15 certified, making them export-ready and compliant with international shipping regulations.

  • We provide pallets and crates for any industry that ships products, including:

    • Manufacturing & Automotive – Heavy-duty pallets for machinery & parts

    • Logistics & Distribution – Custom sizes for smooth operations

    • Food & Beverage – Safe, sanitary pallet options

    • Pharmaceuticals & Medical – Secure transport for delicate shipments

    • Tradeshow & Retail – Crates for booth setups, displays, and fragile items

    If it ships on a pallet, we can build it.

  • Easy! Just fill out our online quote form with:

    1. Pallet or crate specs (size, type, etc.)

    2. Quantity needed

    3. Delivery location & timeline

    Have questions? Give us a call—we’re happy to help.

  • We don’t just sell pallets—we help businesses ship smarter.

    ✔ Competitive pricing – Thanks to our large supplier network

    ✔ Custom solutions – From specialized builds to branding

    ✔ Reliable supply – No delays, no last-minute shortages

    ✔ Expert support – We help you find the best pallet solution

    Need pallets? We make it simple.

Have you ever had to replace damaged shipments because of weak pallets? Do unexpected freight costs and storage inefficiencies keep cutting into your margins? Are you confident your pallets meet shipping regulations, or are you risking costly delays?

The wrong pallet choice can lead to product damage, supply chain slowdowns, and lost revenue. But the right choice can help you save money, protect your shipments, and keep operations running smoothly.

The Ultimate Guide to Choosing the Right Pallet walks you through the key factors that impact your bottom line:

  • How to reduce freight and storage costs with the right pallet size and material

  • How to prevent product damage and rejected shipments by choosing the right load capacity

  • What you need to know about ISPM-15 compliance for smooth international shipping

If you're making pallet decisions based on guesswork, it’s time to change that.

Get the guide and make smarter, cost-saving choices today.

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The Ultimate Guide to Choosing the Right Pallet—Get It Free!